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Client Portal Permission Sets: Deciding Client Access

Why Permission Sets Matter

Michael Schwabe avatar
Written by Michael Schwabe
Updated over a week ago

Permission sets define how clients interact with their financial information in the Client Portal. Choosing the right permission set helps you:

  • Set clear boundaries for collaboration

  • Protect Asset-Map information

  • Match portal access to your advisory workflow

  • Avoid unnecessary follow-up or rework

Permission sets are not just technical settings — they are relationship and workflow decisions.


What Is a Permission Set?

A permission set determines:

  • What a client can see in the Client Portal

  • What actions a client can take (if any)

Permission sets are assigned when you create a Client Portal link, and they can be updated or revoked later.

Permission sets control behavior. Portal links simply deliver access.


Standard Permission Sets

View Only

What it allows:

  • Client can view shared Asset-Map outputs

  • Client can review financial structure outside of meetings

What it prevents:

  • No suggested changes

  • No edits of any kind

When to use View Only:

  • Meeting preparation and transparency

  • Clients who prefer review without interaction

  • Early-stage or sensitive engagements

Default View Only Permission Sets

  • All Available (View Only): view multiple reports and the Asset-Map

  • Asset-Map Report (View Only): only makes the Asset-Map available for viewing

Suggesting Mode

What it allows:

  • Client can submit suggested updates to Asset-Map information

  • Suggestions are grouped and reviewed as drafts by the advisor

What it prevents:

  • Direct edits to live Asset-Map data

  • Changes without advisor approval

When to use Suggesting Mode:

  • Periodic data refreshes

  • Pre-meeting information gathering

  • Clients comfortable providing updates digitally

Default Suggesting Permission Set

  • Asset-Map Report Suggesting:

    • Displays no other reports other than the Asset-Map

    • Provides an interface for suggesting changes

Suggesting Mode is collaborative, not autonomous.


Custom Permission Sets

Custom permission sets allow you to fine-tune client access beyond standard options.

A Team Manager can control:

  • Which reports are visible

  • Which sections appear in the portal

  • Feature availability based on client role

Common use cases:

  • Spouses with different engagement levels

  • Family members with limited visibility

  • Business partners or collaborators

For more information see, Client Portal Custom Permission Set

Please note: This setting is not universally accessible; its availability depends on your compliance requirements. If you cannot access this page, it means your organization has restricted its availability.


Match Permission Set to Intent

Ask yourself:

  • Do I want information reviewed or updated?

  • Am I prepared to review suggested changes promptly?

Permission sets should support your process — not create obligations you don’t intend to fulfill.


Updating or Revoking Permission Set

Permission sets are not permanent.

You can:

  • Change permission set as client needs evolve

  • Revoke access entirely

  • Assign different permission set to different household members

For step-by-step instructions, see:


Relationship to Other Client Portal Features

Permission sets work within the broader Client Portal framework:

  • Applied when portal links are created

  • Enforced throughout portal use

  • Especially important when using Suggesting Mode

For operational details, see:


Key Takeaway

Permission sets are a strategic tool.

When chosen intentionally, they:

  • Clarify expectations

  • Protect your workflow

  • Strengthen the advisor–client relationship through communication

1/2026

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