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How Clients can Update Their Asset-Map Data
How Clients can Update Their Asset-Map Data

Methods to Update Household and Financial Information

Michael Schwabe avatar
Written by Michael Schwabe
Updated over 6 months ago

This article outlines methods that advisors may have available to them for clients to update their Asset-Map. Using any method is contingent upon the Advisor having compliance approval from their firm's Compliance Department. Following all data privacy guidelines is the responsibility of the advisor.

Indirect Client Updates

  • The advisor may utilize a third party subscription service like PreciseFP. The advisor provides a PreciseFP interactive form to the client. The client updates their data. The Advisor updates the Asset-Map Household by synchronizing the client in PreciseFP with the Household in Asset-Map.
    Please refer to PreciseFP's documentation for more information.

  • Other integration partners: The advisor updates data provided by the client via other subscription services by synchronizing the integration partner with Asset-Map if available.

Client-to-Advisor Updates

Asset-Map does not provide direct access to consumers for updating their Asset-Map data. The Discovery Factfinder tool creates new households only. Integrations into Asset-Map, while creating a household, also does not accomodate direct client household updating. Here is how client data can be updated with a client-to-advisor interaction.

  • Invite the client to view their Asset-Map online. Visit Client Portal FAQ.

  • Send the printed report via mail (with any other required documents) and ask to return the map with changed information written on the map or listed in a response letter. The advisor would manually update their map.

  • Send the electronic version of their report via email and ask the client to provide the updated information in their response. The advisor would manually update their map.

Helpful tip: We have created example client letters for this purpose. Feel free to determine if they comply with your requirements and download as you see fit.
​Click here.

  • Send the electronic version of their report using a service such as Docusign with text fields drawn on the map by the advisor near the assets. The client receives the request, accesses the Docusign PDF and enters the new values in the fields. They complete the document. The advisor would manually update their map.

  • Send the household CSV spreadsheet export from the Data Loader, if available, to the client. Ask the client to update the data in the CSV file and return it to you for upload using the Data Loader tool. The advisor manually uploads the CSV file to the household and values are updated. Access to the Data Loader tool is provided by authorization of the Broker Dealer or firm.

  • The advisor can initiate a phone call or virtual meeting and engage the client live to get updated information. The advisor or assistant manually updates the map.

6/2024

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