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Gray Target-Map™ and Reports Tabs; can't click on tabs

Ensure your household type is not a Stencil

Michael Schwabe avatar
Written by Michael Schwabe
Updated over 2 weeks ago

The Target-Map and Report tabs are gray. Why can I not click them?
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If you started the household wizard by selecting STENCIL as the type of household, you won't be able to generate a report or run Target-Maps.
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To correct this, go to the Household Details page of the Household.

  1. Click the Household name in the Household Index

  2. From their summary page, click Edit next to the Household name

  3. Select the Client, Prospective or Sample buttons in the Status area and click Save.

Consider making your own custom stencil. Here's how.
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Tags: grey, print, household, cannot print, report, reports

4/2025

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