The Target-Map and Report tabs are gray. Why can I not click them?

If you started the household wizard by selecting STENCIL as the type of household, you won't be able to generate a report or run Target-Maps.

To correct this, go to the Household Details page of the Household.

  1. Click the Household name in the Household Index
  2. From their Dashboard, click Household Details / Edit
  3. Select the Client box in the Status area and click Save.

Consider making your own custom stencil.
Here is an article that shows you why making your own customized stencil is a best practice and has value for planners.

Tags: grey, print, household


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