Add/Remove Advisor and Delegate Log-ins

Steps to supplying logins for advisors and delegates

Michael Schwabe avatar
Written by Michael Schwabe
Updated over a week ago

In this article

Invite an Advisor

Invite an Advisor to be part of your team. An appropriate number of seat licenses need to be purchased in advance. Reach out to support@asset-map.com to learn more. Follow the steps below to invite an advisor.

  • The invited advisor will receive an email from Asset-Map Platform inviting them to create a password, their username being the email address. Advisors will have their own Household Index (book of business).

Remove Advisor Access

Team managers may remove an Advisor by unchecking the advisor box on the Members list (under Team Settings), thus recovering an advisor seat license for distribution to someone else. This feature locks out the user preventing them from working within the system. Clicking the Trash Can icon prevents their households from being transferred to another advisor.
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πŸ‘‰Please note: your invoice will not reflect a change in your subscription. The quantity of available seat licenses remain the same. If you have question feel free to email support@asset-map.com.

Invite and Assign a Delegate

Invite and assign an assistant (delegate) to impersonate the advisor to help manage the book of business. A delegate needs to be assigned to an advisor. An appropriate number of seat licenses need to be purchased in advance. Reach out to support@asset-map.com to learn more. Follow the steps below to invite a delegate.

  • The invited delegate will receive an email from Asset-Map Platform inviting them to create a password, their username being the email address. A delegate will not have their own Household Index (book of business), but will be presented upon login with the representation of the advisor(s) whom they are delegated for. The Delegate clicks on the persona to log in as that advisor.


Remove Delegate Access

Team managers may remove a delegate by unchecking the delegate box on the Members list (under Team Settings), thus recovering a delegate seat license for distribution to someone else.

πŸ‘‰Please note: your invoice will not reflect a change in your subscription. The quantity of available seat licenses remain the same. If you have question feel free to email support@asset-map.com.

Purchasing a Seat License

You can purchase an advisor seat or delegate seat license from within our application. After the purchase has been made you may follow the steps above to complete the setup.
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πŸ‘‰ Here's how to purchase a license from within our application.

3/2023

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