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Multi-factor Authentication

Part of your Security Settings

Michael Schwabe avatar
Written by Michael Schwabe
Updated over 3 years ago

Secure your log-in credentials with multi-factor authentication (MFA).

Set up Multi-factor Authentication

  • Select User Preferences from the platform menu found by clicking the advisor's likeness in the upper right area

  • Select "Security"

  • Choose the preferred contact method (email, text on phone, or both)

  • Enter the validation code to complete MFA Authentication

  • Upon additional log-ins to the platform, choose to allow authentication for 30 days to remove subsequent validation requests for 30 days

Additional Features

  • Choose to allow authentication to last for 30 days for a device if desired

  • Multiple devices may use MFA

  • Devices may be added and removed on the device manager on the Security page

  • All log-in types (advisor, delegate, team manager, billing manager) may be required to use MFA

  • Change authentication email address or phone number as desired

  • For convenience, the user's email address or phone number populates the preferred communication field

Tags: multifactor, security, mfa, email, sms

7/2021

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